Privacy Policy
SOLHOL, A.C. and Refugio Animal Holbox respect the privacy of visitors to this website. Personal data is processed responsibly and only to the extent necessary for the secure operation of the website.
Data controller
SOLHOL, A.C.
Refugio Animal Holbox
Calle Tintorera S/N
77310 Isla Holbox, Quintana Roo
Mexico
Legal representative: Morelia Montes
Email: refugioanimalholbox@gmail.com
Phone: +52 984 875 2352
Data processed when visiting this website
When you visit this website, the web server may automatically process technical information required to provide and protect the website. This may include:
- IP address,
- date and time of access,
- requested page or file,
- browser and operating system,
- technical information concerning the request, and
- error messages or security-related information.
This information is used exclusively to ensure the functionality, stability and technical security of the website and to detect and prevent misuse or attacks.
Hosting and security
This website is hosted on servers operated by ALL-INKL.COM – Neue Medien Münnich, Germany.
Technical security measures, including a firewall, are used to protect the website against unauthorised access and attacks. Technical data, particularly IP addresses, may be processed temporarily for this purpose.
Cookies and similar technologies
This website does not use cookies for advertising, marketing or visitor tracking.
Only cookies or technical storage that are strictly necessary for the proper functioning of the website may be used, for example to remember certain technical or language settings.
We do not use Google Analytics or other tools to track visitor behaviour.
Fonts
The fonts used on this website are hosted locally. No connection to Google Fonts or other external font providers is established when pages are loaded.
Links to PayPal and social media
This website contains external links to PayPal and to the social media accounts of Refugio Animal Holbox.
These third-party services are not embedded directly into this website. A connection to the respective provider is only established when a visitor actively follows the relevant link.
From that point onwards, the privacy policy and terms of the external provider apply.
Donations
Donations made through PayPal are processed directly by PayPal. Refugio Animal Holbox does not collect or store payment information such as credit card numbers or PayPal login details through this website.
Please refer to PayPal's own privacy policy for information about how PayPal processes personal data.
Contact by email
If you contact Refugio Animal Holbox directly by email, the information you provide will be processed solely for the purpose of responding to your enquiry and managing the related communication.
The information will only be retained for as long as necessary for this purpose or as required by applicable legal retention obligations.
Your privacy rights
Under applicable Mexican data protection law, individuals may exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO rights) and, where applicable, request restrictions on the use or disclosure of their personal data.
Requests concerning personal data may be sent to:
refugioanimalholbox@gmail.com
Where European data protection law applies, individuals may also have the rights provided under that legislation, including rights of access, rectification, erasure, restriction of processing and objection.
Changes to this Privacy Policy
This Privacy Policy may be updated when necessary due to legal or technical changes or changes to the services offered.
The current version will always be made available on this website.
Last updated: August 2026